Nebula Cloud Service Incident 2024-02-21, 22:35 - 22:55 (UTC+0)

Zyxel_CSO
Zyxel_CSO Posts: 428  Zyxel Employee
5 Answers First Comment Friend Collector Seventh Anniversary

Dear Nebula Users,

The system had some issues due to an incident.

Issue Started from:
2024-02-21 22:35 (UTC+0)

Resolved: 

Issue Symptom & Risk:
1. Some Nebula pages get errorsuch as Dashboard, Monitoring, Device list, and partial configuration pages cannot be loaded successfully.

Resolved: 
2024-02-21 22:55 (UTC+0)


Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support


Zyxel Nebula Support

Comments

  • Zyxel_CSO
    Zyxel_CSO Posts: 428  Zyxel Employee
    5 Answers First Comment Friend Collector Seventh Anniversary

    Dear Nebula Users, 

    The incident has been resolved.

    Resolved: 
    2024-02-21 22:55 (UTC+0)

    Zyxel Nebula Support