Why has my license been downgraded to the Base pack even though it has not yet expired?
Options
Zyxel_JonasTan
Posts: 94 Zyxel Employee
in Other Topics
If you encounter the banner display as shown in the figure below, despite having assigned PRO/PLUS licenses to all devices.
Please remain calm and verify if your trial pack is activated, as shown in the figure below. If it is activated, you have the option to deactivate it or wait for the trial period to expire.
If you encounter any other issues, please create a post here and tag @Zyxel_CSO, or simply create a ticket directly.
Jonas
Tagged:
0
Categories
- All Categories
- 395 Beta Program
- 2.1K Nebula
- 117 Nebula Ideas
- 81 Nebula Status and Incidents
- 5.1K Security
- 83 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 69 Switch Ideas
- 914 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 211 Service & License
- 337 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2K FAQ
- 912 Nebula FAQ
- 419 Security FAQ
- 237 Switch FAQ
- 207 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 139 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 62 Security Highlight