Why has my license been downgraded to the Base pack even though it has not yet expired?

Zyxel_JonasTan
Posts: 98
Zyxel Employee





in Other Topics
If you encounter the banner display as shown in the figure below, despite having assigned PRO/PLUS licenses to all devices.
Please remain calm and verify if your trial pack is activated, as shown in the figure below. If it is activated, you have the option to deactivate it or wait for the trial period to expire.
If you encounter any other issues, please create a post here and tag @Zyxel_CSO, or simply create a ticket directly.
Zyxel_Jonas
Tagged:
0
Categories
- All Categories
- 431 Beta Program
- 2.6K Nebula
- 168 Nebula Ideas
- 112 Nebula Status and Incidents
- 6K Security
- 366 USG FLEX H Series
- 293 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 42 Wireless Ideas
- 6.7K Consumer Product
- 265 Service & License
- 408 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.9K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 83 Security Highlight