Why is USG FLEX H firmware unavailable on myZyxel.com?
Options
Zyxel_Emily
Posts: 1,298 
Zyxel Employee
Zyxel Employee
Question:
I'd like to download the latest USG FLEX H firmware but the link in the download library which goes to portal.myzyxel.com has no firmware in it.
Answer:
If the factory default firmware version is 6.29 patch 2, you have to follow the wizard to upgrade the device to 1.08 and then upgrade to 1.10 P1 or later firmware version.
What's the upgrade procedure for USG FLEX H Series
You can NOT upgrade it to 1.10 P1 or later firmware version directly. The device becomes unreachable if you upgrade USG FLEX H directly from factory default version to 1.10 P1 or later firmware version directly. That's why the official firmware is unavailable on myZyxel.com.
Tagged:
0
Categories
- All Categories
- 395 Beta Program
- 2.1K Nebula
- 117 Nebula Ideas
- 81 Nebula Status and Incidents
- 5.1K Security
- 82 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 69 Switch Ideas
- 914 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 211 Service & License
- 337 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2K FAQ
- 912 Nebula FAQ
- 415 Security FAQ
- 237 Switch FAQ
- 207 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 139 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 62 Security Highlight