ı cannot management all switch ports

atyav
atyav Posts: 5
First Comment
in Nebula

when ı clicked all switch managements The any switch port configure menu not open understand that The site organization owner ıs zyxel How can I change owner my organization

Ekran görüntüsü 2024-03-21 172448.png

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,637  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    edited March 27

    Hi @atyav ,

    After reviewing your site, we noticed that the admin has transferred the owner to Zyxel on 2024-03-17.

    image.png

    We have successfully transferred the owner privileges to you.

    image.png

    Regarding the switch port configuration, it can be managed by both Owner and Organization (Full) accounts. Currently, there is an issue preventing the configuration of switch ports, which we are actively working to resolve. Please check another thread for updates on this matter.

    https://community.zyxel.com/en/discussion/21615/necmettin-ersurekci

    Judy

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