[ATP/FLEX] My secureporter device are not connected
Options
Zyxel_Jeff
Posts: 1,333 
Zyxel Employee
Zyxel Employee
Scenario :
Users may encounter a situation where they successfully setup the
firewall on the Nebula, however, the SecuReporter indicates the device is
disconnected.
This article will guide you on how to resolve this issue.
Answer :
The possible reason is that the Nebula Firewall doesn't send traffic to the SecuReporter, please navigate to Site-wide > Configure > Site settings > Reporting > to enable SecurePorter.
Once it is done you can observe the device is connected to SecuReporter successfully.
Tagged:
0
Categories
- All Categories
- 434 Beta Program
- 2.7K Nebula
- 174 Nebula Ideas
- 117 Nebula Status and Incidents
- 6.1K Security
- 418 USG FLEX H Series
- 297 Security Ideas
- 1.6K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 43 Wireless Ideas
- 6.7K Consumer Product
- 269 Service & License
- 416 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.1K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 84 About Community
- 87 Security Highlight