[ATP/FLEX] My secureporter device are not connected
Options
Zyxel_Jeff
Posts: 1,406 
Zyxel Employee
Zyxel Employee
Scenario :
Users may encounter a situation where they successfully setup the
firewall on the Nebula, however, the SecuReporter indicates the device is
disconnected.
This article will guide you on how to resolve this issue.
Answer :
The possible reason is that the Nebula Firewall doesn't send traffic to the SecuReporter, please navigate to Site-wide > Configure > Site settings > Reporting > to enable SecurePorter.
Once it is done you can observe the device is connected to SecuReporter successfully.
Tagged:
0
Categories
- All Categories
- 442 Beta Program
- 3.1K Nebula
- 237 Nebula Ideas
- 6.8K Security
- 746 USG FLEX H Series
- 377 Security Ideas
- 1.8K Switch
- 87 Switch Ideas
- 1.5K Wireless
- 58 Wireless Ideas
- 7.2K Consumer Product
- 319 Service & License
- 512 News and Release
- 99 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 5.3K FAQ
- 34 Documents
- 90 About Community
- 119 Security Highlight