Why do the organization name and site name freeze when using Google Chrome?

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Zyxel_Adam
Zyxel_Adam Posts: 364  Zyxel Employee
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Using Google Translate directly in Google Chrome to translate the Nebula Control Center (NCC) interface from English to other languages can cause the organization name and site name to freeze.

Solution: To resolve this issue and ensure a smoother experience while using different languages in NCC, consider the following options:

1. Use NCC's Built-in Language Options:

NCC provides built-in support for multiple languages. It is recommended to change the interface language directly within NCC settings to avoid any compatibility issues.

2. Use Microsoft Edge for Translation:

If you need to use a browser translation tool, you may switch to Microsoft Edge. Microsoft Edge's translation feature has no such issue compared to Google Chrome.

If you encounter any other issues, please help create a post here and tag @Zyxel_CSO, or create a ticket directly to reach us.

Adam