How to remove Professional pack license?

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Zyxel_Adam
Zyxel_Adam Posts: 364  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited May 8 in Nebula License

Once you register the Pro pack license to your organization, it cannot be de-registered directly from your organization. Please refer to the following options to address your concern.

  • If you would like to use the license on the other organization, you can use the Change Organization button to transfer the license.

(The target organization owner should be the same as the source organization owner.)

  • If you would like to perform a refund, you can refer to the post.

If you encounter any other issues, please help create a post here and tag @Zyxel_CSO, or create a ticket directly to reach us.

Adam