How to remove Professional pack license?

[Deleted User]

Once you register the Pro pack license to your organization, it cannot be de-registered directly from your organization. Please refer to the following options to address your concern.

• If you would like to use the license on the other organization, you can use the Change Organization button to transfer the license.

(The target organization owner should be the same as the source organization owner.)

• If you would like to perform a refund, you can refer to the post.

https://community.zyxel.com/en/discussion/18620/marketplace-can-i-return-licenses-after-i-buy-them-or-get-a-refund-for-unexpired-licenses

If you encounter any other issues, please help create a post here and tag @Zyxel_CSO, or create a ticket directly to reach us.