Any issues w Nebula access r.n.?

Patrik63

App says "unable to resolve host nebula.zyxel.com…

Zyxel_Kay

Hi @Patrik63

We are currently experiencing a service issue affecting certain areas. As a workaround, please try changing your device’s DNS server to 8.8.8.8. For more detailed information, please refer to this post:

https://community.zyxel.com/en/discussion/22782/nebula-cloud-service-incident-2024-05-14-06-00-utc-0

Thank you for your understanding.

PeterUK

DNS servers go wrong sometimes like for me I run my own bind DNS and found it didn't forward nebula.zyxel.com IP's to client it was getting the answer but not replying to the client a restart of bind fixed it but I'm not sure why….

try changing to like 1.1.1.1, 8.8.8.8 or 9.9.9.9

Zyxel_Kay

Hi @Patrik63

We are currently experiencing a service issue affecting certain areas. As a workaround, please try changing your device’s DNS server to 8.8.8.8. For more detailed information, please refer to this post:

https://community.zyxel.com/en/discussion/22782/nebula-cloud-service-incident-2024-05-14-06-00-utc-0

Thank you for your understanding.