How to remove 2FA off an account of the user who has left company?

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Zyxel_Adam
Zyxel_Adam Posts: 401  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer

How to disable Two Factor Authentication?

Refer to the following steps for how to disable. 

Step1. Log in to myZyxel 



Step2. Access "Account" on the very top right of the page.




Step3. Go to Two-Factor Authentication page and select disable, then apply. 



In order to disable Two Factor Authentication, you are able to disable it in MyZyxel. After applying the changes should Two Factor Authentication be disabled on your account.

If you encounter any other issues, please help create a post here and tag @Zyxel_CSO, or create a ticket directly to reach us.

Adam