Why the Device Registration Status shows "Incomplete"?

Zyxel_Jeff Posts: 1,131  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer

Question :

When the user navigates to the GUI path: Licensing > Licenses, they may notice the Device Registration Status shows "Incomplete." Why?

Answer :

"Incomplete" means the device is currently checking its Nebula organization and site status with Nebula. If it doesn't receive a response from Nebula, the registration status will show as "Incomplete". You can wait for a few seconds, and it will show "Registered."