Why the Device Registration Status shows "Incomplete"?

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Zyxel_Jeff
Zyxel_Jeff Posts: 1,131  Zyxel Employee
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Question :

When the user navigates to the GUI path: Licensing > Licenses, they may notice the Device Registration Status shows "Incomplete." Why?

Answer :

"Incomplete" means the device is currently checking its Nebula organization and site status with Nebula. If it doesn't receive a response from Nebula, the registration status will show as "Incomplete". You can wait for a few seconds, and it will show "Registered."

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