How to remove device from portal.myzyxel.com?

ermesinformaticasrl

Hi,

I have an access point in the list of devices that I need to remove in order to register it on another account.

You can help me?

Thanks

Zyxel_Judy

Hi @ermesinformaticasrl ,

If you want to remove an access point to register it under a different account and manage it via Nebula, follow these steps:

• Download the Nebula Mobile App and log in with the account you want to use.
  
• Select the Organization and Site where you want to register the access point.
  
• Scan the QR Code on the access point using the app.

For a detailed guide, refer to this link

Zyxel_Judy

Hi @ermesinformaticasrl ,

If you want to remove an access point to register it under a different account and manage it via Nebula, follow these steps:

• Download the Nebula Mobile App and log in with the account you want to use.
  
• Select the Organization and Site where you want to register the access point.
  
• Scan the QR Code on the access point using the app.

For a detailed guide, refer to this link