How to remove device from portal.myzyxel.com?

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Hi,

I have an access point in the list of devices that I need to remove in order to register it on another account.

You can help me?

Thanks

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  • Zyxel_Judy
    Zyxel_Judy Posts: 1,085  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @ermesinformaticasrl ,

    If you want to remove an access point to register it under a different account and manage it via Nebula, follow these steps:

    • Download the Nebula Mobile App and log in with the account you want to use.
    • Select the Organization and Site where you want to register the access point.
    • Scan the QR Code on the access point using the app.

    For a detailed guide, refer to this link

    Share yours now! https://bit.ly/4aO0BMF

    Judy

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