How to reset NWA50AX Pro?

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Zyxel_Jami
Zyxel_Jami Posts: 20  Zyxel Employee
Friend Collector Zyxel Certified Sales Associate Zyxel Certified Network Administrator - WLAN

To reset the NWA50AX Pro to its factory default settings, use the reset button located on the back of the device. Press and hold the reset button for approximately 10 seconds until the LED light starts blinking. The access point will then reboot and restore its default settings. Remember to back up any important configurations before performing a reset.

Resetting an Access Point through Nebula Control Center (NCC):

1. Log in to Nebula Control Center (NCC):

- Access Nebula via your web browser.

2. Select the Access Point:

- Navigate to the sidebar and go to License & Inventory > Devices tab.

- Select the access point you want to reset.

3. Reset:

- Find the "Remove from organization" option and click on it.

- When the device is removed from the Nebula organization, Nebula will send a reset to default command, causing the device to reset to its default status.

- Ensure the device is online on Nebula when performing the device removal.