[NEBULA] Why do I need to reauth again when I change setting from Captive portal reauthentication?

JohnM

Hi all,
My iPhone connects to my NAP102 via Click-to-continue and it works fine. But when I change the Captive portal reauthentication from every day to every 4 hours, my iPhone got disconnected and ask me to reauth again. Is this correct?

Zyxel_Charming

Hi JohnM,
No worries! It's a normal behavior after you make any configurations when devices are associating with NAP.
The clients will be disassociated due to the radio off/on for configuration changed.

We've noticed that might cause confusion to users and we're planing to add a notification for the effect of configuration changed.

JohnM

Hey Nebula_Charming, thanks for your response, at least a notification will mitigate the confusion