Why does the NCC take a long time to search the logs?

Zyxel_Cooldia
Posts: 1,520
Zyxel Employee





Question:
I'm trying to search logs from June 1st to June 30th, but the page isn't loading. I can only see the logs from the last 24 hours. Why is this happening?
Answer:
The issue you're experiencing is due to the large size of the event logs. To resolve this, try to shorten the event log search range. Instead of searching for the whole month, break down the search into smaller weekly ranges. This will help the NCC process the request more efficiently and display the results more quickly.
If you continue to face issues or need further assistance, please feel free to contact Zyxel support again.
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