Not able to log in to Nebula

saltet
saltet Posts: 28  Freshman Member
First Anniversary 10 Comments
edited August 15 in Nebula

When I trying to log in tonight to Nebula I get a page saying I am a robot.
Logging in with my account <remove private information>

what to don?

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,357  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Second Anniversary Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula
    edited August 15

    Hi @saltet ,

    Could you share which browser you're using? By the way, please try to use other browsers to see if it works.

    I've successfully logged into Nebula using some browsers. You might want to try downloading and using the most up-to-date version of browsers as well. If you're still experiencing issues, please record your screen during the login attempt and share the recording with us for further investigation.

    Don't miss this great chance to upgrade your Nebula org. for free!https://bit.ly/4g2pS9L

  • saltet
    saltet Posts: 28  Freshman Member
    First Anniversary 10 Comments

    Hi.

    I have been using the same browser Safari all the time and with my iPad Pro gen 3 iOS 17.5.1.

    This is the page I got. See below.

    Now this morning - Swedish time - I was accepted to my account on my iPad and had no problems



  • Zyxel_Judy
    Zyxel_Judy Posts: 1,357  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Second Anniversary Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula

    Hi users,

    If your browser shows "You are a robot" when I login to Nebula, please refer to this article to know more about that:

    Why does the browser show "You are a robot" when I login to Nebula? — Zyxel Community

    Don't miss this great chance to upgrade your Nebula org. for free!https://bit.ly/4g2pS9L

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