New WAN status missing gateway IP for VLAN

PeterUK
PeterUK Posts: 3,459  Guru Member
100 Answers 2500 Comments Friend Collector Seventh Anniversary
edited October 21 in Nebula

VLAN443 is what the FLEX H will use to talk to your server their should be a gateway 192.168.44.2

All Replies

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,204  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @PeterUK

    Could you please enable HTTPS WAN access on your USG FLEX 200H for remote access? Additionally, kindly activate Zyxel Support access on Nebula Control Center and share your Nebula organization and site name. We need this to gather more information for our investigation.

    Once everything is set up, please send the device GUI login credentials to us via private message. Thank you for your cooperation!

    Kay

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

  • PeterUK
    PeterUK Posts: 3,459  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    PM sent

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,204  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @PeterUK

    Apologies for the delayed response.

    This issue is connected to a known issue, ZNGA-6154. We're currently working on a fix, which is expected to be included in the next official firmware release at the beginning of 2025.

    For more information on firmware version uOS1.30, please refer to the release notes here:

    uOS1.30 Release Note

    Kay

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

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