How to Resolve Connection Speed Issues with Zyxel Access Points?

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Zyxel_Jami
Zyxel_Jami Posts: 245 image  Zyxel Employee
Zyxel Certified Network Administrator - WLAN Zyxel Certified Sales Associate First Comment Friend Collector
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If your Zyxel access point (AP) shows reduced connection speed, follow these steps:

  1. Ensure that the Ethernet cable is Cat5e or higher.
  2. Switch the AP to a different Ethernet port on the switch.
  3. Reset the AP to its factory settings. Refer to this link for detailed reset steps.
  4. If the problem persists, swap the problematic AP with another AP that you know works well using the same cable and switch port. If the known good AP maintains a good connection, this indicates a hardware issue with the original AP.

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