Strange log message. Is this an error?

peos42

Hi

Anyone that knows what this means? I have not seen any link up/down. Happened 9 days ago on one port. And yesterday on two ports. Hardware fail? The switch is just 2 weeks old.

2 2024-12-09T23:12:28Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
3 2024-12-09T23:12:28Z NO system: PethPse Port 6 - Switch2-attic OnOff Trap	Port Detection Status is Delivering Power
4 2024-12-09T23:12:26Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
5 2024-12-09T23:12:26Z NO system: PethPse Port 6 - Switch2-attic OnOff Trap	Port Detection Status is Searching

77 2024-12-01T10:20:07Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
78 2024-12-01T10:20:06Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
79 2024-12-01T09:29:09Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
80 2024-12-01T09:29:08Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
81 2024-12-01T08:12:52Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
82 2024-12-01T08:12:50Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
83 2024-12-01T07:46:40Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
84 2024-12-01T07:46:39Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
85 2024-12-01T06:15:19Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
86 2024-12-01T06:15:17Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
87 2024-12-01T04:53:59Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
88 2024-12-01T04:53:58Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
89 2024-12-01T04:42:52Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
90 2024-12-01T04:42:51Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
91 2024-12-01T04:31:46Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
92 2024-12-01T04:31:44Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
93 2024-12-01T01:30:06Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
94 2024-12-01T01:30:05Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
95 2024-12-01T00:58:51Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
96 2024-12-01T00:58:50Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
97 2024-12-01T00:27:42Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
98 2024-12-01T00:27:41Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
99 2024-11-30T22:26:21Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
100 2024-11-30T22:26:20Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
101 2024-11-30T21:00:32Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
102 2024-11-30T21:00:31Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching
103 2024-11-30T20:24:21Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Delivering Power
104 2024-11-30T20:24:20Z NO system: PethPse Port 7 - Axis-garage-2 OnOff Trap	Port Detection Status is Searching

System Name	System Location
switch0.incedo.org
Boot Version	ZyNOS F/W Version
V1.00 | 08/26/2019	V4.80(ABQF.4) | 08/23/2024
System Time	System Uptime
12/10/2024 00:12:44	009 days,10 hours,18 mins,17 secs
Serial Number	Hardware Version
S242L02008708	V1.19

Zyxel_Judy

Hi @peos42 ,

From your description and the logs, it seems like you're experiencing some PoE (Power over Ethernet) issues with your switch, particularly on ports 6 and 7. Please try these troubleshooting steps:

Check Physical Connections:

• Try using different Ethernet cables to rule out cable issues.
• Connect the affected PoE devices (PoE Access point, PoE camera...) to different ports (not port 6 & 7) to determine if the issue follows the devices or stays with the original ports
• Connect different PoE devices to ports 6 and 7 to see if the behavior persists

Verify PoE Requirements:

• Confirm the power requirements of your connected devices are within the switch's PoE capabilities
• Check if the total PoE power consumption is within the switch's power budget.

peos42

Hi

This is a PoE++ Switch. So the changes you connect devices that are out of spec wont exist…. Port 6 is a class 0 device and takes 4.8W (A cisco 8 port switch), Port 7 is a class 0 device and taks 2.6W (Axis outdoor business camera M3026-VE). Just checked the power values. Totat power used on switch is 46W at the moment. I.e almost nothing…

Now @Zyxel_Judy … The chance that several ports at the same time will have trouble because of of cable issues is zero to none. I replaced a netgear switch recently with this Zyxel XS1930-12HP and have only moved the 1 feet patch cables between the patch panel and the switch over to the new Zyxel. Nothing else touched. So you could take away cable problems. And the Netgear Prosafe has run flawlessly and delivered PoE on these cables for two years with no problem. Now with the zyxel this log came up after just a day on one port and the again days later, but on two ports. The switch has only been used for two weeks.

It is for sure switch related!

However… I have not seen any link up/down. Yet…. The ports logging this "PethPse" seems to have uptime in hours since I connected it to the port and did not flap up and down when his message occurred.

Is this new switch about to fail?

//Peo

Zyxel_Judy

Hi @peos42 ,

To thoroughly investigate the issue, please share your XS1930-12HP's tech support file with us. You can send it privately by clicking My Account > Messages.

[Switch] How to collect the Tech-support Info on V4.80 firmware version and newer? — Zyxel Community

peos42

Hi @Zyxel_Judy

Just a note it that I cannot see any practical issues so far. And not any port flapping. All seems to work ok. But those messages worries me…

A start is that you tell me what that message actually mean. Is it a software bug, is the switch about to fail even if it seems to work ok, or what? I can for sure say it is not that several cables are bad, just like that, when just replacing the switch to Zyxel :)

I sent you a full tech support file as a private message. Please let me know when you have investigated it.

PS
Just an extra note. Maybe you should create a ticket for change so that you give low priority in the switch kernel when generating tech support file. This tech support generating can for sure affect switch connected devices as CPU goes 100% for a minute… But DONT focus on this! This is just a side note. You probably don't generate this that often…

Dec 11 09:07:09 switch0.incedo.org  2024-12-11T08:07:12Z switch0.incedo.org system: CPU utilization is over 100 and keep 5 seconds, driver count = 7.
Dec 11 09:07:09 switch0.incedo.org  2024-12-11T08:07:12Z switch0.incedo.org system: CPU utilization is over 100 and keep 5 seconds, driver count = 69.
Dec 11 09:07:09 switch0.incedo.org  2024-12-11T08:07:12Z switch0.incedo.org system: CPU utilization is over 100 and keep 5 seconds, driver count = 5.
Dec 11 09:07:09 switch0.incedo.org  2024-12-11T08:07:12Z switch0.incedo.org system: CPU utilization is over 100 and keep 5 seconds, driver count = 8.
Dec 11 09:07:09 switch0.incedo.org  2024-12-11T08:07:12Z switch0.incedo.org system: CPU utilization is over 100 and keep 5 seconds, driver count = 14.
Dec 11 09:08:09 switch0.incedo.org  2024-12-11T08:08:12Z switch0.incedo.org system: CPU utilization is over 100 and keep 5 seconds, driver count = 378.

Zyxel_Judy

Hi @peos42 ,

The logs you've seen are related to the PoE issue. Since you mentioned not experiencing any practical problems, could you clarify if you're using adapters for the Cisco switch and camera?

If you're not using adapters, please try enabling Force AT mode on the affected ports (Ports 6 and 7) on the switch to see if the PoE logs gone.

The path: PORT > PoE setup