NAP102 alternately green and ren in NCC

StevenDuyck

I have a NAP102 Access Point in Nebula Control Center that alternately shows green and red under “Connectivity”. However, the Access Point stays online all the time. I have other Access Points that do stay green all the time. The only difference is that this Access Point is behind a WDS Bridge with 2x ENS500-AC. How can I ensure that this Access Point also stays green all the time?

Zyxel_Melen

Hi @StevenDuyck,

This could be due to the WDS bridge. Could you check if the WDS connection is stable or not? If this issue still happens after you adjust the WDS connection stability, please help to collect the diagnostic so we can help check.

https://community.zyxel.com/en/discussion/17314/how-to-collect-the-nebula-ap-diagnostic-info-by-gui

StevenDuyck

Hello

You can find the logs in the attachment. If I run a continuous ping, the AP remains green in NCC the entire time. But it should be green all the time without sending any pings.

debug.zip