NR7123 Can't connect to Zyxal Air App

jjjjpetm
jjjjpetm Posts: 6  Freshman Member
First Comment Friend Collector
edited February 17 in Mobile Broadband

Hi, I just got a NR7123 and it doesn't connect to Zyxel Air app, I've tried 3 different Android phones, the web gui works fine and can login as Admin, but app says it can't find the modem.
Another weird behaviour is when connected to the modem's wifi the internet doesn't work, only via cable, I've factory reset multiple times and I still have the same issue.

My Current Firmware Version: V1.00(ACBK.0)b11


I got stuck in screen below.

Consumer Product Help Center