How do I make my NSA310 visible in Windows File Explorer?

SteveG

I have two NSA310 devices, one of which I recently upgraded to 2TB capacity. The firmware version is 4.70(AFK.3)

I have several PCs and laptops, one of which uses Windows 11 Pro which recently updated to Version 24H2. Since then the NSA310 does not appear in the Windows File Explorer under Network/Computer. It does show under Media Devices and I am able to play my music from the NAS using my Winamp media player.

My other computers, using Windows 10 Version 22H2 still show the NSA310 in the File Explorer under Network/Computer.

This Microsoft Community link (https://techcommunity.microsoft.com/blog/filecab/accessing-a-third-party-nas-with-smb-in-windows-11-24h2-may-fail/41543000) explains what changed in the Windows updates and gives several suggestions on how to solve the problem, including enabling SMB on the NAS.

I can't find any setting to enable SMB on the NSA310. Can anyone confirm how I can resolve this issue? I don't want to replace the NSA310 which appears to be fully functional.

Thanks in advance

Mijzelf

https://zyxel.ddnss.eu/forum/viewtopic.php?f=4&t=24

https://zyxel.ddnss.eu/Users/Mijzelf/zypkg-repo/

https://community.zyxel.com/en/discussion/20296/win-11-and-smb2-for-nsa325v2-firmware-nsa325-4-81-aaaj-1

I don't know if the NAS will be visible in W11, but at least you'll be able to access it.

SteveG

Hi Mijzelf,

thanks for a quick response. I had a read through and went off on a few tangents and ended up confused and with a headache. I think I need to learn another language or two as well. I was hoping for a simple quick fix for another problem Microsoft seem to have introduced with their Windows 24H2 update. I really would like to sort the problem but I think it's going to take another attempt (or three) at making sense of what I read.