Can't connect NSA 320S

MaxFra
MaxFra Posts: 2  Freshman Member
Fifth Anniversary
edited March 2 in Personal Cloud Storage

Hello
I recently have a problem with my NAS . The “NAS starter utility” application is working well (see screnshot) and it seems to be connected to the NAS. Unfortunately I cannot connect to the network via IP. The ping check is without response.
I would like to know what kind of problem the NAS has and how I can solve it, thanks

All Replies

  • Mijzelf
    Mijzelf Posts: 2,878  Guru Member
    250 Answers 2500 Comments Friend Collector Seventh Anniversary

    My experience with NSU is nil, but your screenshot shows 'unreachable', which makes me think you are looking to cached data.

    You could try a factory reset. Press the button on the back for 30 seconds, while the box is on and, as far as you can tell, fully booted.

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