WX3100 not visible in MPro app after successful connection

dr_lee

Situation: AX7501 Router with one wired WX3100 in the parent bedroom as a mesh device.

I want to add a second Wifi-connected WX3100 to extend the mesh to the kids bedroom. In the living room, close to the AX7501, I add the second WX3100 using the Mpro app via the "Use WiFi" option. I press the WPS button on the WX3100, and the app claims the setup was succesful. However, the device is not visible in the app. Moreover, to any client device, it is still visible as the default Zyxel_xxxx network.

@Zyxel_CSO what am I doing wrong?

TomLin

It is recommended that you check that the firmware versions of all devices are the latest.

And I think you need to press the WPS button on both WX3100s.

bahecz44120

I would suggest you to pair in short distance to make sure that device is visible on app. then power off and move to the desired location and power on to check from app.