No 5g connection. Fwa510

Mrbister

I have no 5g connection. Only lte-a. B-bands are active. I have never seen N-band activity. ISP is telia Sweden.
- Newest firmware V1.18(ACGD.5)C0

-Access Technology set to NR5G-NSA/4G auto

-Factory reset no effect.

Signal quality is good.

Please help

Zyxel_Judy

Hi @Mrbister ,

Please refer to this article to troubleshoot the issue first.

https://community.zyxel.com/en/discussion/20541/mobile-router-steps-to-follow-if-5g-connection-is-not-available

If the issue persists, enable Zyxel support access and provide your Nebula organization and site name for further assistance.