How to add a second administrator to manage multiple organizations

Zyxel_HsiuTe

If your account has an MSP license and you want to add a second administrator to manage multiple organizations, follow these steps:

1. Navigate to MSP > MSP Cross-org Manage > Admins & Teams.

2. Click Create MSP admin to add a new administrator.

3. Enter the required information, including the administrator's name and email address.

4. Enable the Actived bottom.

5. Assign the MSP roles and Org/Site Privileges.

6. Click "OK" button and then save the settings.

Once completed, you will see the new administrator listed.

Additionally, when you go to the corresponding organization > Organization-wide > Administrators, you will also see that the account has been added as an administrator of the organization with the Org and Site Privilege.

If you encounter any other issues, please help create a post here and tag @Zyxel_CSO , or create a ticket directly to reach us.