FWA710 as backup Router

GrahamP

Hello, I am hoping someone can point me in the right direction.

I installed FWA710 5G Router, XMG1915-10EP Switch with 5 x NWA130BE as an initial system for my customer to get them up and running with an EE Mobile ISP.

Since installing this equipment, the customer has established a Fibre Landline connection from Openreach, and we have connected that to the switch, however their ISP router does not have a failover and I cannot find any settings to make the FWA710 as a backup router.

So I was hoping some one could tell me if there is a way through some settings or would I need to add a New Router that allows a failover.

Thanks in advance

Graham

Zyxel_Judy

Hi @GrahamP ,

Since the FWA710 and ISP router are independent devices, so with your current scenario, the FWA710 cannot detect when the ISP router's internet connection fails or goes down to automatically provide backup connectivity.

For the FWA710 to function as a backup router in your network, you need a dual-WAN firewall/router with failover capability. For example, Zyxel USG FLEX, ATP, or USG FLEX H firewalls support this feature with the configuration instructions provided below.

https://community.zyxel.com/en/discussion/21847/atp-flex-how-do-you-setup-failover-with-2-isp-providers

You can find Zyxel firewall products here:

https://www.zyxel.com/global/en/products/next-gen-firewall

Zyxel_Judy

Hi @GrahamP ,

To better assist you, please help confirm your scenario and request:

The ISP router works as the primary router for your network (XMG1915-10EP Switch with 5 x NWA130BE). The FWA710 will work as the backup router. In case the ISP router fails or loses Internet service, the FWA710 will provide Internet service for your network. Is this correct?

GrahamP

Hi Judy,

Yes that is the scenario I am trying to achieve.

Graham

Zyxel_Judy

Hi @GrahamP ,

Since the FWA710 and ISP router are independent devices, so with your current scenario, the FWA710 cannot detect when the ISP router's internet connection fails or goes down to automatically provide backup connectivity.

For the FWA710 to function as a backup router in your network, you need a dual-WAN firewall/router with failover capability. For example, Zyxel USG FLEX, ATP, or USG FLEX H firewalls support this feature with the configuration instructions provided below.

https://community.zyxel.com/en/discussion/21847/atp-flex-how-do-you-setup-failover-with-2-isp-providers

You can find Zyxel firewall products here:

https://www.zyxel.com/global/en/products/next-gen-firewall

GrahamP

Thanks Judy,

I thought this would be the case.

Thankyou for your time on this.

Graham