How do I switch wifi channels on the EX7710-B0 router?

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Beefanman
Beefanman Posts: 2 image  Freshman Member
edited September 15 in Home Router

There are multiple other wifi channels on the same channel causing interference and I wanted to change channels. When entering the default gateway IP into my browser and entering in the username and password, I get taken to "EX7710-B0 WAN service" which appears to be where I can change settings relating to the PPPoE user and password, IP addresses, and the VLAN ID. There's nothing here to indicate where I should be able to change the channels on the router and no other submenus. Is the router locked to a single channel or am I just missing something?

Accepted Solution

  • KEN_WONG1010
    KEN_WONG1010 Posts: 4 image  Freshman Member
    First Answer First Comment Second Anniversary
    Answer ✓

    Hi Sir

    I believe your EX7710 is a opensync-Plume model

    image.png

    The Wi-Fi channel of this model is controlled by the Plume cloud, and users are not able to change the Wi-Fi channel settings by themselves.

    Technical Support Engineer

    Technical Support Department I

    ZyXEL Communications Corp.

All Replies

  • KEN_WONG1010
    KEN_WONG1010 Posts: 4 image  Freshman Member
    First Answer First Comment Second Anniversary
    Answer ✓

    Hi Sir

    I believe your EX7710 is a opensync-Plume model

    image.png

    The Wi-Fi channel of this model is controlled by the Plume cloud, and users are not able to change the Wi-Fi channel settings by themselves.

    Technical Support Engineer

    Technical Support Department I

    ZyXEL Communications Corp.

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