Bug in API

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Dpj
Dpj Posts: 196 image  Master Member
Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security First Comment Friend Collector

When i use port profiles, and i use the:

https://api.nebula.zyxel.com/v1/nebula/{siteId}/sw/{devId}/port-settings

I retrieve the default settings of the port. (so trunk pvid 1 etc). while many ports are disabeled and are access ports etc.

example:

image.png image.png

type access in nebula, trunk with api.

when i set manually the settings, it's correctly (so without port profiles)

yours dennis

Accepted Solution

  • Zyxel_Tina
    Zyxel_Tina Posts: 370 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers First Comment
    Answer ✓

    Hi @Dpj,

    Sorry for the late reply!

    After a thorough investigation, we have confirmed that this is a bug and we are actively working on a fix. The timeline for the resolution is currently estimated to be mid to late November.

    We appreciate your patience :)

    Zyxel Tina

All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 370 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers First Comment
    Answer ✓

    Hi @Dpj,

    Sorry for the late reply!

    After a thorough investigation, we have confirmed that this is a bug and we are actively working on a fix. The timeline for the resolution is currently estimated to be mid to late November.

    We appreciate your patience :)

    Zyxel Tina

  • Dpj
    Dpj Posts: 196 image  Master Member
    Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security First Comment Friend Collector

    @Zyxel_Tina No problem! thank you for picking it up. Something else about the API. I would like to hear your thoughts about this.

    Lately Zyxel added an functionality to the API. Creating organizations with the API. Great!, further creating sites, and adding devices to it. Sounds great, but to be honest, not really working the way i expected.

    For who is the API important? in my opinion for the MSP's arround. So it's important to easily and quickly create organizations and adding devices and licenses to it. And the licenses is the Issue. Because i cannot add devices directly after creating organizations and sites.

    So the step we have to do now, create organization and site through api, login the nebula site, search the new org, add licenses to it, then with the api add devices, in the portal attach the license to the new device. so that's not convienient.

    I understand with an pro license, i have more options likte logging etc, but i think the MSP license should give us more power with the API and deploying organizations, sites, devices and licenses. At the moment creating organizations with the API is not very usefull.

    An other options i was thinking of: when you create an organization, you can activate the trial for 30 days. (but this only becomes active when you add an device to it.) So if it is possible to activate this trial through the api, without adding an device to it. (so you have an pro organization). it would solve everything.

    Yours Dennis

  • Zyxel_Tina
    Zyxel_Tina Posts: 370 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers First Comment
    edited November 7

    Hi @Dpj,

    Thanks for your detailed feedback!

    Regarding your request about the license API, we have created an idea post for you. We'll be monitoring the votes and comments as part of our evaluation process. This helps us when evaluating this feature. Once the evaluation is completed, we’ll update the status accordingly. Please don’t forget to give it a vote if you support this request.

    Zyxel Tina

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