Strange blank banner on Nebula ORGs

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GiuseppeR
GiuseppeR Posts: 702 image  Guru Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment
in Nebula

Hello everyone,

I see often a blank banner opening my ORGs:

image.png

Is there a specific reason for that?

If I close it with “X” it reappers when I enter that ORG some time later

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,720 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @GiuseppeR

    It seems like Nebula Pro banner. Could you help to enable Zyxel support access for us to clarify this org? I checked some Nebula Pro org, the banner are displayed correct, so I assume this could be an issue for specific org.

    Zyxel Melen


  • GiuseppeR
    GiuseppeR Posts: 702 image  Guru Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment

    Hi @Zyxel_Melen

    it seems something related to Nebula Pro banner for ORGs with multiples sites inside.

    Sent a PM with some screenshots

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