Content filter issue on Zyxel Nebula

FrItSupp

Hello, I am currently experiencing an issue when I try to apply filters on one of my sites; the save button remains gray despite the addition of new filters, which means that I cannot save them. Has anyone ever encountered this problem before?

Zyxel_Tina

Hi @FrItSupp,

Welcome to the Zyxel Community!

Regarding the issue you encountered, we would like to confirm one detail based on your screenshot. Could you please check whether the Client field has been filled in? If this field is left empty, the configuration cannot be saved and the save button will remain grayed out.

You may also refer to the demonstration video for guidance.

If the issue still persists, please help provide a screen recording of your operation process. Additionally, kindly enable Zyxel Support Access and share your org/site names with us so we can further investigate.