SecuExtender, IPSec VPN WINDOWS Client

MarkoK

Hi.

I need to release SecuExtender, IPSec VPN WINDOWS Client lisense.

Computer where it was, is crashed

can someone do that

Zyxel_Judy

Hi @MarkoK ,

Since the SecuExtender license remains tied to the registered system, resetting it to release it for a new installation requires backend action from the Zyxel support team.

Please note that perpetual (lifetime) licenses can no longer be reset or registration. For more information, please refer to this article

https://community.zyxel.com/en/discussion/16288/secuextender-end-of-registration-announcement

However, if you are using a subscription-based license, our team will be happy to review and process the reset for you.

To help us get this processed, could you please provide the following details?

1. Your SecuExtender license key
2. The Registered email address associated with the license

For your security and privacy, please send these details to us via a private message by clicking my Account > Message

Zyxel_Judy

Hi @MarkoK ,

As requested, the license has been reset.