[NEBULA] Switch stopped reporting to Nebula CC

sebala
sebala Posts: 17  Freshman Member
First Anniversary Nebula Gratitude First Comment
edited April 2021 in Nebula

Hello,

we move to production a new switch (GS1920-24HP) yesterday.

Everything was OK but the reporting data stopped working after few hours.

The switch is still switching on-site. (So it works)

The switch is still online in Nebula CC.

But local IP, POE power, Traffic, Ports status are unknown...

Did you encountered this ? How to resolve this ?

All Replies

  • Zyxel_Jason
    Zyxel_Jason Posts: 394  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @sebala ,

    To identify the issue you encounter, I will PM you for more details.

    Please help to check your Forum Inbox.

    Thanks.

    Jason

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