[NEBULA] Switch stopped reporting to Nebula CC

sebala

Hello,

we move to production a new switch (GS1920-24HP) yesterday.

Everything was OK but the reporting data stopped working after few hours.

The switch is still switching on-site. (So it works)

The switch is still online in Nebula CC.

But local IP, POE power, Traffic, Ports status are unknown...

Did you encountered this ? How to resolve this ?

Zyxel_Jason

Hi @sebala ,

To identify the issue you encounter, I will PM you for more details.

Please help to check your Forum Inbox.

Thanks.