Change Nebula Owner (Free Version)

Lord_Twig

Hi,

According to the other posts to change the owner of a nebula account on the free version has to be done via private messages here?

Our previous technical director has left and I need to change the owner to myself, as I can't raise a support request on the free version.... here I am  

Ta
Ian

Zyxel_Jason

@Lord_Twig ,
Hi Ian,

The transfer process is done.
You are the organization owner and the device owner now.

BTW, we are now working on a new feature "Assign new organization owner" in the near future, please stay tune with our News and New releases. 

Zyxel_Jason

Hi @Lord_Twig,

Welcome to Zyxel community!

Please help to enable Zyxel support at Help > Support request page and share me your organization name, so we can starting the transfer process for you.

Just a double confirm: You want to transfer the organization owner to your account, right?

Thank.

Lord_Twig

Morning!

That's done, the organisation name is "Eaton Square Belgravia" and the owner needs to switch from gareth@ to ian@.

I have access to both email accounts if you need any email authorisation.

Many thanks
Ian

Zyxel_Jason

Hi @Lord_Twig ,

Appreciate your cooperation.
I have started the process and also help you raise a ticket for tracking.
I will reply you via email when it is done.

Thanks.

Zyxel_Jason

@Lord_Twig ,
Hi Ian,

The transfer process is done.
You are the organization owner and the device owner now.

BTW, we are now working on a new feature "Assign new organization owner" in the near future, please stay tune with our News and New releases. 

Lord_Twig

Thank you very much! this is great service.

letteriello

Please can you do this change for me?