I cannot see video files on my phone downloaded before last fw upgrade NAS 326
Cifro
Posts: 3 Freshman Member
Hello, After last firmware upgrade I didnt see any video file on my zyxel via zCloud aplication in my phone. When I downloaded something new. its there and I can watch it in my phone. I checked on file browser, and all files are on same video folder. But when I check on twonky media server, or Video browser, it shows only files downloaded after upgrade. What could be the problem.
#NAS_October
#NAS_October
0
All Replies
-
Hi, what is your mobile phone? Android or iOS?
The problem most likely the file was hidden, then twonky and zcloud would not see the file.
Have you checked if the file is hidden as name .xxxxx?
0 -
Mobile phone is android.
I dont know how can I see if the file is hidden. But I have a lot of video files downloaded before upgrade, and I cannot see any of them look at pictures. Any of files downloaded before 28.9 is not visible in video browser.0 -
When I go to twonky page I see only this0
-
What's the Database status? Could you provide the status snapshot?
If it show "complete" then some videos have not be published by Twonky server,
you can try to re-scan content via GUI of Twonky.
Go to Twonky GUI > setting > System > Server Maintenance
then select "Rescan Content Folders"
0
Categories
- All Categories
- 415 Beta Program
- 2.4K Nebula
- 153 Nebula Ideas
- 100 Nebula Status and Incidents
- 5.7K Security
- 281 USG FLEX H Series
- 277 Security Ideas
- 1.4K Switch
- 74 Switch Ideas
- 1.1K Wireless
- 42 Wireless Ideas
- 6.5K Consumer Product
- 251 Service & License
- 395 News and Release
- 85 Security Advisories
- 29 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.6K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 86 About Community
- 75 Security Highlight