nas is not responding

bonsoe

i cant find my nas with the program nas starter utility.  

#NAS_October

Teemo

What is the model name of your NAS?
How about try this one: https://findme.zyxel.com/

Johan

My beloved way to find the NAS is open up the web-interface for your router and look in the DHCP-table/Client list to find the IP for the NAS. Then enter the IP for the NAS in the adress-field of your browser. (This is in your local area network only).

bonsoe

excuuse my englisch. my nas worked fine until 4 weeks ago. when i use the zyxel program. its say the nas is sleelping. but wen i use the seeker it finds the nas and it is on line. i have the nsa325 V2 media server. 

Rory

@bonsoe

Did you try following link?
https://findme.zyxel.com/

bonsoe

yes i did it. but still no response. 

Ijnrsi

@bonsoe
Have you tried reset the device by pressing reset button? 2 beeps and keep hold 5 second.
I think you can try this, if you don't want to reset all config, then you can press reset button with 1 beep to release, then it will reset IP and password only.