Multy X and Netatmo Precense Camera

Ralle
Posts: 17
Freshman Member

Hello,
I wanted to ask if instability is known when you include a Netatmo Precense camera in the Multy X network in the form of 2-3 crashes per day. Because I have such a problem since I use this camera. Interestingly enough, however, when I plug the camera into the guest network, the crashes are almost zero.
#MultyX_April
#MultyX_April
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Accepted Solution
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@Ralle,
In order to provide you with a better assistance, we have contacted you via private message. Please kindly check your message box.
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All Replies
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Do you mean that Multy X APP happened 2-3 times crashes per day when Netatmo Presence Camera is connected to Multy X main WiFi? What kind of situation about crashes?
May I know what is the model of your mobile device? And O.S. version?
Is this Netatmo Camera?
https://www.netatmo.com/en-US/product/security/presence/specifications0
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