Multy X and Netatmo Precense Camera

Ralle

Hello,

I wanted to ask if instability is known when you include a Netatmo Precense camera in the Multy X network in the form of 2-3 crashes per day. Because I have such a problem since I use this camera. Interestingly enough, however, when I plug the camera into the guest network, the crashes are almost zero.

#MultyX_April

Zyxel_Steven

@Ralle,
In order to provide you with a better assistance, we have contacted you via private message. Please kindly check your message box.

Teemo

Do you mean that Multy X APP happened 2-3 times crashes per day when Netatmo Presence Camera is connected to Multy X main WiFi? What kind of situation about crashes?
May I know what is the model of your mobile device? And O.S. version?

Is this Netatmo Camera?
https://www.netatmo.com/en-US/product/security/presence/specifications

Ralle

@Teemo
Yes and No. I mean that my complete Network goes down and I`ll restart my FritzBox and my two Multy X. The OS Version is the actually iOS 2.00 and yes, that`s the Camera.

Zyxel_Steven

@Ralle,
In order to provide you with a better assistance, we have contacted you via private message. Please kindly check your message box.