Not able to connect to my Multy site after upgrading iOS app to V2.0.1

Datarzan
Datarzan Posts: 2  Freshman Member
edited June 2018 in Multy WiFi System
Hi. After installing this new version on my iOS devices  the app is no longer able to connect to my Multy site. It says "Connecting" for a little while and then "Disconnected".
Have, as per Supports instructions, reinstalled everything from scratch with no luck. During installation I am able to connect to my new Multy site, however, by next login the app is no longer able to connect.

Having reinstalled the app a zillion times I gave up and asked my wife to borrow her Samsung Android phone, installed the Multy app and Voila! It connects with no problems. I.e. the problem is the iOS app and not my Multy's or Multy site.

Long shot.... My iOS units are set up with Norwegian language, could it be that the new beta language support is getting confused here?

#MultyX_June

Comments

  • Zyxel_Steven
    Zyxel_Steven Posts: 247  Zyxel Employee
    In order to provide you with a better assistance, we have contacted you via private message. Please kindly check your message box.