Not able to connect to my Multy site after upgrading iOS app to V2.0.1

Datarzan
Posts: 2
Freshman Member

Hi. After installing this new version on my iOS devices the app is no longer able to connect to my Multy site. It says "Connecting" for a little while and then "Disconnected".
Have, as per Supports instructions, reinstalled everything from scratch with no luck. During installation I am able to connect to my new Multy site, however, by next login the app is no longer able to connect.
Having reinstalled the app a zillion times I gave up and asked my wife to borrow her Samsung Android phone, installed the Multy app and Voila! It connects with no problems. I.e. the problem is the iOS app and not my Multy's or Multy site.
Long shot.... My iOS units are set up with Norwegian language, could it be that the new beta language support is getting confused here?
#MultyX_June
Have, as per Supports instructions, reinstalled everything from scratch with no luck. During installation I am able to connect to my new Multy site, however, by next login the app is no longer able to connect.
Having reinstalled the app a zillion times I gave up and asked my wife to borrow her Samsung Android phone, installed the Multy app and Voila! It connects with no problems. I.e. the problem is the iOS app and not my Multy's or Multy site.
Long shot.... My iOS units are set up with Norwegian language, could it be that the new beta language support is getting confused here?
#MultyX_June
0
Comments
-
In order to provide you with a better assistance, we have contacted you via private message. Please kindly check your message box.0
Categories
- 6.8K All Categories
- 1.4K Nebula
- 29 Nebula Ideas
- 35 Nebula Status and Incidents
- 3.9K Security
- 200 Security Ideas
- 722 Switch
- 30 Switch Ideas
- 598 WirelessLAN
- 8 WLAN Ideas
- 4.5K Consumer Product
- 98 Service & License
- 214 New and Release
- 38 Security Advisories
- 507 FAQ
- 232 Nebula FAQ
- 117 Security FAQ
- 72 Switch FAQ
- Network Reliability
- Network Security
- IPTV
- Layer 3 Switching & Routing
- Surveillance / ONVIF
- Other Topics
- 65 WirelessLAN FAQ
- 5 Consumer Product FAQ
- Documents
- 30 Nebula Monthly Express
- 43 About Community
- 31 Security Highlight
Consumer Product Help Center
