Multy X app will not connect

elcapito

On my iPhone 8 every time I start the app it says connecting.......for some time, then......disconnected!
I reset both my nodes.....going thru setup, then....everything is OK! Until next time I start the app......connecting.....before it says disconnecting, and I have completed the "unfortunate loop" again....and again!

Any ideas anyone?

#MultyX_June

Dexter

@elcapito,
Please reinstall Multy APP, reset all your Multy X device and reinstall it.
Maybe it was old Multy X firmware with new Multy APP to cause this problem.

elcapito

Tried this, to no success! But thanks for taking time to answer!

Zyxel_Steven

@elcapito,

In order to provide you with a better assistance, we have contacted you via private message. Please kindly check your message box. Thank you.