Multy X app will not connect

elcapito
elcapito Posts: 12  Freshman Member
edited June 2018 in Multy WiFi System
On my iPhone 8 every time I start the app it says connecting.......for some time, then......disconnected!
I reset both my nodes.....going thru setup, then....everything is OK! Until next time I start the app......connecting.....before it says disconnecting, and I have completed the "unfortunate loop" again....and again!

Any ideas anyone?

#MultyX_June

All Replies

  • Dexter
    Dexter Posts: 69  Ally Member
    @elcapito,
    Please reinstall Multy APP, reset all your Multy X device and reinstall it.
    Maybe it was old Multy X firmware with new Multy APP to cause this problem.
  • elcapito
    elcapito Posts: 12  Freshman Member
    Tried this, to no success! But thanks for taking time to answer!
  • Zyxel_Steven
    Zyxel_Steven Posts: 247  Zyxel Employee
    In order to provide you with a better assistance, we have contacted you via private message. Please kindly check your message box. Thank you.