LTE5366 - how to add additional accounts

AlfredoQ

Account mgmt tab only allows to change predefined 'admin' account; how can I add more account ? It seems that this is needed for ftp service. Whenever I try to FTP to device , I am prompted for username and password credentials, and those that belong to 'admin' account do not work.

#LTE_Oct_2018

YeK

Hi AlfredoQ,

It’s impossible to add new account on LTE5366. May I know your applications for adding new account and using ftp service?

AlfredoQ

Hi,
I am trying to ftp to the device using both Windows Explorer or WinSCP (FTP). Access always requires a login. However, if I provide 'admin' account credentials, it does not work. Which credentials should I use then?

thanks for your reply.

Zyxel_Support_CPE

Hi AlfredoQ,

It cannot login to FTP via admin account. Do you have any applications for this? If yes, please share to me and then we can evaluate it. 

AlfredoQ

I am confused; you said:
1. it's not possible to add another account
2. it cannot login to FTP via admin account

hence, how should I login to FTP service ? Which software I am supposed to use (I could try command line ftp, filezilla, winSCP, Windows explore FTP...)

Zyxel_Support_CPE

Hi AlfredoQ,

In order to provide you with a better assistance, we contacted you through private message to get more information, please check your message box.