What to do when Multy U (WSR30) fails to upgrade firmware?

Zyxel_Support
Zyxel_Support Posts: 435  Zyxel Employee
When the Multy app prompts a message to tell you that Multy U (WSR30) fails to upgrade firmware, the possible reason is that Internet was disconnected during firmware upgrading. Please check Internet connection first. If Internet connection is alive, please reset and reinstall Multy U (WSR30).