Unable to access NAS 540 WebUI even after reset

rluch

I have been unable to login to my NAS 540 for a while (a full year at least).

When trying to access WebUI I am redirected to: http://10.0.0.5:5000/r50984,/desktop,/index.html 

here I just see the gradient background, no login form elements.

In the inspector console, the following errors are thrown:

index.html:1 Uncaught SyntaxError: Unexpected token <

index.html:44 Uncaught ReferenceError: modeFlag is not defined

    at index.html:44

index.html:1 Uncaught SyntaxError: Unexpected token <

I didn't manage to find any immediate solutions online, so I attempted first soft reset (one beep) followed by full reset (two beeps + 5 seconds).

The issue remains, but now I no longer have access to my shares nor SSH.

I later found this: https://homeforum.zyxel.com/discussion/564/nas326-stuck-spin-on-desktop which I fear was a simple solution.

Restarting the NAS and removing the disks has not helped.

I hope someone can help with a solution or approach. The only one I see right now, is manually backing up the data and resetting wiping the disks.

Thank you

#NAS_Dec_2018

Mijzelf

You shouldn't be redirected. Have you already cleared your cache, tried another browser, etc?

When I login on my 520 by entering http://nas520.lan, it takes me to http://nas520.lan/r50984,/desktop,/login.html, and I can login.

When I manually enter http://nas520.lan:5000/r50984,/desktop,/login.html, I get the same login page, but after logging in it takes me to an empty page http://nas520.lan:5000/r50984,/desktop,/.

Mijzelf

You shouldn't be redirected. Have you already cleared your cache, tried another browser, etc?

When I login on my 520 by entering http://nas520.lan, it takes me to http://nas520.lan/r50984,/desktop,/login.html, and I can login.

When I manually enter http://nas520.lan:5000/r50984,/desktop,/login.html, I get the same login page, but after logging in it takes me to an empty page http://nas520.lan:5000/r50984,/desktop,/.

rluch

I feel very silly. I was sure I had tested in incognito, but accessing the IP (no port) in IE (which I rarely use) redirected me to the correct login page.

Thank you very much for the reply (and many others) as well as all your hard work Mijzelf!