Multy X - Secondary Node disconnecting/rebooting

jb68
Posts: 5
Freshman Member

Hi,
Recently bought Multy X and the secondary node keeps disconnecting/rebooting every day - I have tried moving it etc and it still happening, the logs don't show much and it's frustrating me
#MultyX_Jan_2019
Recently bought Multy X and the secondary node keeps disconnecting/rebooting every day - I have tried moving it etc and it still happening, the logs don't show much and it's frustrating me

#MultyX_Jan_2019
0
Comments
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How do you know 2nd node keeps disconnecting/rebooting?
When the problem occurred, how's the LED status of 2nd node?
Is possible to provide more information you encountered?
Can you share the result of backhaul signal strength?
https://homeforum.zyxel.com/discussion/1350/how-to-tell-where-the-extender-node-connects-to-in-the-network#latest
0 -
The LEDs go off on the second note and does the reboot sequence. The WiFi backhaul says to move it but I can’t move it any further. Ones downstairs in the corner and the other upstairs. But the signal seems fine and the speeds are fine. Just that it will reboot.0
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@jb68,
In order to provide you with a better assistance, we have contacted you via private message. Please kindly check your message box and send back the log to us for analyzing. Thank you.0 -
Have replied kind regards0
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