Multy X - Secondary Node disconnecting/rebooting
Options
![jb68](https://us.v-cdn.net/6029482/uploads/avatarstock/nW2K7KBVBE0HN.png)
jb68
Posts: 5
Freshman Member
![](https://www.zyxel.com/library/assets/zyxel-forum/freshman_member.png)
Hi,
Recently bought Multy X and the secondary node keeps disconnecting/rebooting every day - I have tried moving it etc and it still happening, the logs don't show much and it's frustrating me![:( :(](https://community.zyxel.com/plugins/emojiextender/emoji/twitter/frown.png)
#MultyX_Jan_2019
Recently bought Multy X and the secondary node keeps disconnecting/rebooting every day - I have tried moving it etc and it still happening, the logs don't show much and it's frustrating me
![:( :(](https://community.zyxel.com/plugins/emojiextender/emoji/twitter/frown.png)
#MultyX_Jan_2019
0
Comments
-
How do you know 2nd node keeps disconnecting/rebooting?
When the problem occurred, how's the LED status of 2nd node?
Is possible to provide more information you encountered?
Can you share the result of backhaul signal strength?
https://homeforum.zyxel.com/discussion/1350/how-to-tell-where-the-extender-node-connects-to-in-the-network#latest
0 -
The LEDs go off on the second note and does the reboot sequence. The WiFi backhaul says to move it but I can’t move it any further. Ones downstairs in the corner and the other upstairs. But the signal seems fine and the speeds are fine. Just that it will reboot.0
-
@jb68,
In order to provide you with a better assistance, we have contacted you via private message. Please kindly check your message box and send back the log to us for analyzing. Thank you.0 -
Have replied kind regards0
Categories
- All Categories
- 413 Beta Program
- 2.3K Nebula
- 192 Nebula Ideas
- 87 Nebula Status and Incidents
- 5.3K Security
- 142 USG FLEX H Series
- 253 Security Ideas
- 1.3K Switch
- 75 Switch Ideas
- 993 Wireless
- 51 Wireless Ideas
- 6.1K Consumer Product
- 231 Service & License
- 362 News and Release
- 74 Security Advisories
- 23 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2.6K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 101 About Community
- 67 Security Highlight