Allow operation & configuration of Multy X even during outages of internet connection

w8rn8r
Posts: 12
Freshman Member


So it seems like today, my internet provider is having a particularly bad day. This morning, my home networking wasn't working at all. A few basic things are working now, my two Multy X still aren't (solid red light). I'm still in the middle of troubleshooting. Some sites are simply unreachable. Seems like Zyxel might be affected as well ...? It could be a name server problem, but whatever ... it's just very dissatisfying that a failing internet connection takes my home network down with it.
So my proposal is:
1) allow for continued operation during outages of the internet connection
2) allow for troubleshooting during outages of the internet connection
Item #2 could be somewhat limited functionality, based on information cached locally.
#MultyX_Jan_2019
So my proposal is:
1) allow for continued operation during outages of the internet connection
2) allow for troubleshooting during outages of the internet connection
Item #2 could be somewhat limited functionality, based on information cached locally.
#MultyX_Jan_2019
0
Comments
-
I found some FAQs about troubleshooting during outages of the internet connection.
https://homeforum.zyxel.com/discussion/1352/what-to-do-if-internet-is-down#latest
https://homeforum.zyxel.com/discussion/197/how-to-do-if-the-devices-in-multy-x-wifi-system-cant-get-internet-connection#latest
https://homeforum.zyxel.com/discussion/198/how-to-troubleshoot-if-the-client-can-get-an-ip-address-but-cant-access-internet-via-multy-x#latest
0 -
To my knowledge, Multy App is based on remote control/cloud not for local.And Multy X needs connect to Zyxel cloud server to do a lot of thing to communicate with APP such as data sync, data exchange, authentication and authorization.0
-
It has benefits of using this as I am getting some consistently outrages from printer offline fix which helped me out to solve this error.0
Categories
- 7.8K All Categories
- 1.6K Nebula
- 53 Nebula Ideas
- 53 Nebula Status and Incidents
- 4.3K Security
- 215 Security Ideas
- 906 Switch
- 40 Switch Ideas
- 803 WirelessLAN
- 15 WLAN Ideas
- 5K Consumer Product
- 131 Service & License
- 260 News and Release
- 49 Security Advisories
- 6 Education Center
- 573 FAQ
- 273 Nebula FAQ
- 132 Security FAQ
- 73 Switch FAQ
- 72 WirelessLAN FAQ
- 7 Consumer Product FAQ
- Documents
- 34 Nebula Monthly Express
- 67 About Community
- 40 Security Highlight
Consumer Product Help Center
