Forgot username and password on NSA 325V2

RoninDK
RoninDK Posts: 3  Freshman Member
edited March 2019 in Personal Cloud Storage
Hi all
Probably very general question, but I couldn't find an answer anywhere else.

How can I access and change my password on a NSA 325 V2, when I forgot both user name and password without loosing all the content on the device. I tried admin and 1234 and it does not work.

I have ofcourse physical access to the device and network.

Thanks in advance and kind regards
Jorn

#NAS_Mar_2019

All Replies

  • Zyxel_Brian
    Zyxel_Brian Posts: 41  Zyxel Employee
    Hi John, 

    Please try to press HW reset button with 1 beep, then release the button.
    The password of admin will be reset to 1234, then you can access web interface by admin/1234 and you can also modify the another account's password by admin account.

    BRs,
    Brian.