VMG3925-B10B V11 and V12 problems

Flockle

Hi, I have revision 11 firmware on my VMG3925-B10B and find I cannot create a backup of the configuration any reason why this should be? I click on BACKUP and the Zyxel window goes black and I wait and nothing happens and the only thing that works is logging out.

Also, updating to revision 12 updates and functions, but I see a new GUI and and discover it wont accept my user name or password to log in to admin. Has anyone else found this? Of course because I cant create a backup in V12 so I have to re-enter the configuration manually.

TNX

#CPE_Mar_2019

Zyxel_Support_CPE

Hi Flockle,

In order to provide you with a better assistance, we contacted you through private message to get more information, please check your message box.

Hikari

Hi Flockle

When you use V11 FW cannot backup configuration problem, what browser did you use? I want to test out problem in my side also.

Flockle

Hi, I used Firefox and also tried IE.

Zyxel_Support_CPE

Hi Flockle,

In order to provide you with a better assistance, we contacted you through private message to get more information, please check your message box.

Flockle

Hi, thanks, matter resolved in the interim, thank you very much. Great service.