NAS326 web remote login problem (administrators users only)

Tom_99845 Posts: 2  Freshman Member
edited April 2019 in Personal Cloud Storage
Hi everyone,

i have a very strange issue, if i try to log in from the web (both when i am in the local network and also when i try to log from the wan using the public ip) using an user with administrator privileges (admin or others that i created later) the nas says that "user name or password is incorrect". Then if i try to log in with a user that has no privileges as administrator it works. Than if immediatly i try to log in again with "admin" it works. How can it be?!

firmware is the lastest V5.21(AAZF.3)


All Replies

  • Rory
    Rory Posts: 120  Ally Member
    Did you try to reboot or reset your NAS326?
  • Tom_99845
    Tom_99845 Posts: 2  Freshman Member
    i've tried but with no good results. yesterday i flashed again the last firmware, now it seems to work... i hope!

    thank you for your answer
  • Afflospark
    Afflospark Posts: 5  Freshman Member

    You have an issue with your router which said your username password is incorrect. And when you try without password It's working. I also have this problem a few months before.
    I am not sure about the real problem But I encounter that problem
    First, I reset my device for default settings.
    Then you have to reboot it.
    If it does not work you have to flash it with your last firmware.
    Hope this will help you.

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