Multy U. Problems with Netatmo Weather Station falling in&out

I am struggling big time with Wi-Fi Connecticut to my Netatmo weather station. When using the «old» Wi-Fi it was stable, but now with mesh it disconnects from Wi-Fi constantly ?
Also maybe worth to mention that I’m struggling with Spotify Connect as well, where some hardware just doesn’t show up in the «devices» list.
Any suggestions?
#MultyU_May_2019
Also maybe worth to mention that I’m struggling with Spotify Connect as well, where some hardware just doesn’t show up in the «devices» list.
Any suggestions?
#MultyU_May_2019
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You can move the Netatmo close to the Multy U, and make sure that the distance won't an issue of the disconnection.
Or you can test the signal by standing near the Netatmo with your smartphone.
@widert ,
In order to provide you with better assistance, we have contacted you via private message. Please kindly check your message box.
I have the same problem, please contact me to!
Multy 1 - main, connected to router
Multy 2 - connected only to Multy 1. App reports “perfect position”
Multy 3 - connected only to Multy 1. App reports “perfect position”
If I unplug Multy 3 and move almost out of the house, I will be in a position where only 2.4 GHz is available. In this position, Netatmo works fine and receive and IP from the DCHP server in the router. The Netatmo unit connects to the Internet and all is fine. If I move the Netatmo in a position with both 2.4 and 5 GHz, it does not connect to the WiFi at all.
I think you can contact Netatmo support about this issue too.
Maybe you can try to separate the 2.4G and 5G SSID on the Multy, will that stable the connection issue on the weather station?
https://helpcenter.netatmo.com/en-us/smart-home-weather-station-and-accessories/connection-wi-fi-radio/advanced-network-troubleshooting-guide