Low internet connection but good connection between 3 multys

marcusdrum

 pleas can you help me? I got 3 multy, but there's a very low internet connection when checking diagnosis 

#MultyX_Jun_2019

Zyxel_Steven

@marcusdrum,

This is known issue of "Diagnose", we will fix it in next official firmware, the schedule would be before the end of June.

Due to Ookla updated its server list, there are many URLs with ports in the server list of Ookla Speedtest to bring about parsing issue.

The Diagnose result of Multy App wouldn't affect your LAN/WLAN device speed, because it is not real at this moment. You can directly check with some speed test App/web site.

Zyxel_Steven

@marcusdrum,

We have released Multy X firmware: V2.10(ABKJ.8)C0 to fix this issue. Please kindly verify it with the latest firmware.