Multy x Disconnect

Lappis

At the night multy x have disconnect. One blue line light it's multy x


#MultyX_Jan_2020

Zyxel_Eric

Dear @Lappis,

Please provide more detail for us to clarify your issue.
1. What is your network Topology?
2. Which Multy glowed Blue?
If the Blue is on the first Multy, your Multy may be reset to default. Can you run the install again to install it?
If it is on the extender Multy, please reboot the Multy, will it be fixed?
3. Is the Blue light blinking or solid? 
4. Is the Multy App able to open, if it can, please press "Send feedback" on Multy App, and we can analyze the log from the feedback mail.


Best Regards,
Eric