Issue remote code injection NAS326

Bls1990 Posts: 2  Freshman Member
Hi @Zyxel_Support

I have had unfortunately been hit with this ransomware. It looks to have reset/locked my password for ssh but not the GUI. I was able to login and I managed to upgrade firmware. However I was not able to reset the admin password via the GUI as it gave an error each time.

I have followed the 1 bleep reset and that didn't do anything. Followed the 2 bleep reset and that did reset the password. However now the admin account will only accept the default password, when I change it the system doesn't accept it and it loops back to having to try log in with the default again.

What do I do with this device now?


  • Sakura_T
    Sakura_T Posts: 101  Ally Member
    First Anniversary Friend Collector First Answer First Comment
    Try remove all HDD and reset again? maybe the problem is on disks.
  • Hill
    Hill Posts: 156  Master Member
    First Anniversary First Comment
    Are you using special characters in your password?

Consumer Product Help Center